Shipping

Free shipping to almost anywhere in Canada on orders over $100. Rural & remote areas, and locations with high shipping costs will be contacted via email prior to shipment for a shipping contribution. You may choose to cancel an order if shipping costs are too high.

We charge a non-refundable flat rate of $10 on orders under $100. 

**Orders from Nunavut, Yukon & Northwest Territories will likely be required to pay $20 for shipping costs, no matter the order amount. You may choose to cancel an order if shipping costs are too high.

We only ship to Canada.

If you are located in the United States and would like to have an item shipped, please contact us to make arrangements.

Once your order has been paid for we will ship it out ASAP or within two business days. Please note that we are unable to place completed orders on hold for later shipment dates.

Customers are responsible for the cost of all return shipping. If your address has been entered incorrectly, you will be responsible for shipping costs related to that, please double check that your address is correct.

 

Shipping Method:

We ship all of our orders expedited by Canada Post.  Within Canada please allow 1-9 business days for delivery.

 

In store Pick-Ups

Please collect all in store pick-ups within 5 business days from the date of purchase.

Any orders over $100 which are not retrieved during this time frame will be automatically shipped to the address supplied at check out. Orders under $100 which require an additional shipping fee will be cancelled and refunded back to the original payment method.

 

Holding Orders:

In cases where we need additional information or shipping fees from the customer we will place your order on hold for a maximum of 24 hours from the date of purchase. If we have not received the requested information in this time your order will be cancelled and refunded.

 

Accepted Payment methods:

Visa or Visa/Debit

MasterCard

NOTE: Visa, Visa/Debit and MasterCard are processed through Authorize.net and First Data.

Incorrect Address

Please double check that your address is correct when placing your order. For shipments unclaimed or  "returned to sender" back to us will have the return shipping deducted from their refund. We are not responsible for unclaimed or "return to sender" shipping costs.

Customer Service:

Our customer service team is available Monday to Friday 9:30am- 5:30pm CST.  Please contact us at: [email protected] or 204-523-7248